সংক্ষিপ্ত উত্তর — Luggage missing হলে airport ছাড়ার আগেই airline counter এ PIR (Property Irregularity Report) file mandatory। 95% case এ 24-72 ঘণ্টায় luggage recover হয়। Permanently lost হলে $1,200-3,000 compensation। Insurance এ আরও cover।
- Step 1: Airline counter immediate report
- Step 2: PIR file (mandatory)
- Step 3: Tracking number receive
- Step 4: Hotel/contact details share
- Step 5: Insurance notify
- Recovery rate: 95% within 72 hours
Airport Action Step-by-Step
Confirm missing
Same airline office
Identification
Detailed description
Color, size, brand, contents
Hotel + phone
PIR number
Documentation
PIR Form Details
Compensation Limits
| Type | Max Compensation | Notes |
|---|---|---|
| International flight (Montreal Convention) | 1,288 SDR (~$1,700) | Per passenger |
| US domestic (Federal rule) | $3,800 | Per checked bag |
| EU flight | 1,288 SDR | Montreal standard |
| Bangladesh domestic | ৳15,000-30,000 | Limited |
| Cabin baggage lost | Lower coverage | Hand-carry rare |
| Premium card protection | $500-3000 additional | Card varies |
Travel Insurance Reality
Recovery Timeline
Delivery to Hotel/Address
Local airline office
Notification SMS
Airport free
Essentials reimbursement
$50-100/day delay
Signed receipt
Prevention Strategy
অনেক passenger ভাবেন “কাল ফিরে এসে complaint করব” — আসলে PIR airport ছাড়ার আগেই mandatory। ২৪ ঘণ্টা পরে claim invalid। Airport counter সাথে সাথে।
Trip এর আগে valuable item list photo, receipt save করুন cloud এ। Insurance এ “Personal Property” coverage add — minor extra cost, major safety net।
সস্তায় আন্তর্জাতিক ট্রাভেল ফ্লাইট ও hotel খুঁজতে Tripzao এ search করুন — multi-city route এ আরও সাশ্রয় হয়।
সচরাচর জিজ্ঞাসা (FAQ)
Luggage in transit lost কোন airline দায়ী?
Final airline দায়ী — booking ticket এর airline। Connecting এ confusion থাকলেও last carrier responsible।
Compensation কোন currency?
Destination country এর currency বা airline এর choice। Bangladesh BDT এ converted।
Hand carry stolen এ compensation?
Limited — overhead bin চুরি airline দায়ী না usually। Insurance ই recourse।
